Massachusetts Sage CRM, ACT! by Sage
ACT! by Sage
With more than 2.5 million individual users and 35,000 corporate customers, ACT! by Sage is the #1 selling contact and customer manager worldwide.
What can ACT! help you do?
- Centralize critical customer information
- Manage Contacts at the Company/Account level for a complete customer view
- Utilize Contact and Company Notes and History to track every relationship detail
- Organize Contacts into Groups based on key actionable criteria
- Seamlessly integrate ACT! and Microsoft® Outlook® e-mail, saving you time while allowing you to track vital information on your ACT! Contact Record
- Track all customer communications whether they are paper or e-mail
- Stay on top of your schedule and prioritize tasks so you are productive
- Forecast and track Sales Opportunities for an improved bottom line
- Access and report on critical information quickly and easily
- Customize ACT! and capture data unique to your business for more insightful business decisions
- Meet the needs of your workgroup or team of users sharing data
Which ACT! solution is right for you?
ACT! is a feature-rich, robust contact and customer management solution ideal for individuals, small teams of up to 10 networked users, or large disparate workforces that don't require data sharing. ACT! Premium products offer a host of functionality specifically designed to meet the needs of workgroups and teams in the areas of scalability, centralized administration, advanced security, advanced opportunity tracking, and flexible deployment options. ACT! Premium products offer both Windows and Web-based solutions.
Sage CRM
SageCRM is an award-winning, wireless and Internet-based CRM system that provides enterprise-wide access to vital customer, partner and prospect information. Sage CRM has features to help you out in every stage of the communications process.
Sales Automation - Sage CRM puts you in complete control of your sales pipeline, allowing sales teams to effectively manage, forecast and report on all phases of the sales cycle. With Sage CRM, you can easily manage and analyze all current and historical account details and activities, manage multiple accounts and opportunities and automatically distribute leads to sales professionals around the world.
With Sage CRM, sales cycles can be dramatically shortened and more deals can close faster. Your sales team gets instant access to vital customer data including reports and graphs, quotes, forecasts and historical account details. You can quickly do on-the-spot analysis, make informed decisions you can trust, and eliminate bottlenecks that typically stretch sales cycle.
Marketing Automation - Take control of your marketing dollars by automating and tracking every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs. Sage CRM provides accurate metrics on all of your marketing activities, enabling you to identify and leverage potentially lucrative cross- and up-sell opportunities.
With Sage CRM, you can target the right customer at the right time, eliminate guesswork and put your company's marketing resources to their best use. Execute better campaigns, track responses faster and easier than ever before, and make sound decisions based on what your customers want and how they respond.
Customer Care - With Sage CRM, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.
With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, you'll have complete and accurate data at your fingertips – enabling you to quickly resolve client issues and easily create cross-sell or up-sell opportunities.
Take your Sage CRM and business management to the next level with MAS90 and MAS200 ERP Extended Enterprise Suite
Contact CTO Associates to learn how the powerful features of ACT! by Sage and Sage CRM improve customer communications and help you grow your business.
